Advice Tech Support Services | Ape Auto Tools
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Advice
On-demand tech support for shops that want to keep ADAS, diagnostics, and programming work in-house. Call or text the dedicated line, we route your case to the right expert, and you get back to closing the job faster.
What Advice Solves
Why shops call usReduce dealership reliance
Keep ADAS, diagnostics, and programming work in-house to protect margins and customer trust. No more shipping vehicles to the dealer for a module flash or a stubborn calibration.
Improve cycle times
Resolve failed calibrations and diagnostic challenges quickly, reduce downtime, and speed up delivery. Get expert eyes on the problem within minutes, not days.
How It Works
Two-step intake1. Call or Text
Technicians call or text the dedicated Advice Support line at (279) 233-4321 for immediate assistance.
2. Intake
Advice gathers the details of the issue, then routes the case to the right technical expert. You get an expert matched to your specific problem, not a general help desk.
Remote Diagnostic Assistance
Only billed on success| Service | Price | Details |
|---|---|---|
| Core Diagnostic Session | $150 | Includes the first 60 minutes. Steps may include pre/post scan review, DTC assessment, process verification, video inspection, and guided electrical troubleshooting. Only billed if an accurate diagnosis or successful solution is reached. |
| Additional Diagnostic Time | $90 / 30 min | Requires pre-approval after the first 60 minutes. |
OEM Software Services
Scans, ADAS init, programmingPre / Post Scans
Performed using OEM software for maximum accuracy and dealer-level documentation.
| Service | Price |
|---|---|
| Scan | $85 per scan |
ADAS Initialization
Post-repair ADAS system initialization, priced by vehicle region.
| Tier | Price | Coverage |
|---|---|---|
| Tier 1 | $200 | American / Domestic. GM, Ford, Chrysler. |
| Tier 2 | $225 | Asian. Toyota, Honda, Nissan, Subaru, Mazda, Hyundai/Kia. |
| Tier 3 | $250 | European. BMW, Mercedes, VW/Audi, Volvo, and others. |
Module Programming
Module flashing and reprogramming using OEM software. Priced by vehicle region.
| Tier | Price | Coverage |
|---|---|---|
| Tier 1 | $250 | American / Domestic. GM, Ford, Chrysler. |
| Tier 2 | $275 | Asian. Toyota, Honda, Nissan, Subaru, Mazda, Hyundai/Kia. |
| Tier 3 | $350 | European. Mercedes, VW/Audi, Volvo, and others. |
OEM Programming Liability
Please read before useProgramming a vehicle's control modules always carries some risk. We will do everything we can to make the process smooth, but sometimes things happen outside of our control. The most common issue is when power or internet is interrupted during programming. For example:
Common failure modes
- The vehicle is not on a stable battery maintainer
- The internet connection drops due to ISP service issues or a non-hardwired connection
By using our programming service, you agree that you understand these risks and that Ape Auto Tools, Vice ADAS, and our team can't be held responsible if a module fails during programming.