Autel Tablet Setup Guide

Autel Tablet Setup Guide

Set up your Autel account, register your tablet and install updates before your first job. Follow these steps to get your diagnostic workflow ready.

Step 1: Create Your Autel Account

  • Head to pro.autel.com and create your Autel account
  • Click the "Register" button
  • Enter your shop and contact info
  • Save your login and password, you will need these shortly

Tip: We recommend doing this on a desktop or laptop for a smoother experience.

Step 2: Unbox and Power On the Tablet

  • Unbox the tablet and locate accessories (VCI, charger, cables, etc.)
  • Press and hold the power button to turn the tablet on
  • Plug it in if the battery is low

Tip: You can continue setup while the tablet charges.

Step 3: Connect to Wi-Fi and Log Into Your Account

  • Connect the tablet to your shop's Wi-Fi when prompted
  • Go through the standard tablet setup screens
  • Log into your Autel account using the credentials from Step 1

Step 4: Register the Tablet

  • On your computer, return to pro.autel.com and log in
  • Click "Product Registration" and input the required information
  • The serial number can be found on the back of your tablet

Registration is required to unlock software updates and ADAS functionality.

Step 5: Run System and Software Updates

  • Open the Update Manager (or "Update" app) from the home screen
  • Tap "Update All" to download system and vehicle software
  • Updates may take 30 to 60 minutes depending on Wi-Fi speed

This is where you will access all future vehicle updates, check it daily to stay current.

Step 6: Update the VCI (Vehicle Communication Interface)

  • Use the included USB cable to hardwire the VCI to the tablet
  • The tablet will detect the VCI and prompt for firmware updates
  • Install any updates, then disconnect

From now on, your VCI connects wirelessly via Bluetooth.

Bonus: AutoAuth Setup for Secure Gateway (SGW) Access

Some vehicles, especially FCA/Stellantis, Nissan, and Mercedes-Benz, use a Secure Gateway (SGW) to block diagnostics unless you are registered with AutoAuth.

Here is how to get access:

  • Create an account at autoauth.com
  • For verification, provide shop info, tax ID, and a valid ID
  • Wait for approval, usually 1 to 3 business days
  • Log in and register your Autel tablet's serial number
  • Pay the ~$50/year subscription fee for each OEM you plan to work on

Once complete, your Autel tablet will have full access to SGW-protected functions like diagnostics and calibrations.

Going Deeper: Tablet Walkthrough Videos

For a deep dive into using your tablet, our partner John Forro (Electron John) has some of the best tablet guidance videos out there.

Need a Hand?

If you get stuck at any step, our team is here to help. Reach out and we will get you dialed in.